Seeing a blue light on the Orbi router is not unusual. It generally turns on indicating that the connection between the Orbi router and satellite is good and they are ready to be used. But it should disappear after some time. If the blue light gets stuck and does not disappear, it is then something to be worried about. This guide is packed with every single piece of information on what you ought to do in case you are experiencing an Orbi blue light issue. Thus keep on reading.
Reasons for Stuck Orbi Blue Light
A stuck blue light on the Netgear Orbi would lead to internet connectivity issues. There could be various reasons that lead to users having Orbi blue light issue.
Improper Router –Satellite Sync
Once you set up Orbi system in your home, you sync it with the satellite as well such that you can begin accessing its network using the satellite. However, if the sync has not been successful due to some reasons, then you may see that the blue light gets stuck.
Host Router-Orbi Connectivity Issues
If the Orbi is not able to receive the signal from the host router due to some reasons, then also you may experience issues with it.
This is the most common reason that causes the stuck blue light on the Orbi system.
Troubleshooting Stuck Blue Light on Orbi
Before digging deep into troubleshooting make sure that the Netgear Orbi is connected to an active and undamaged power source and that the power supply is proper. Apart from this make sure that the Orbi is accessing a trouble-free internet signal. As soon as you are done verifying these points, move to the troubleshooting tips.
- Power Cycle Netgear Orbi
The simple and effective solution to fix minor technical hitches by simply power cycling the device. Thus begin by rebooting the Orbi router. Do this:
- Turn the power supply off.
- Remove any connected cable from it.
- Let it have some rest and again power it up by plugging back the cables.
As soon as you are done power cycling the Orbi router, get to the Orbi satellite and reboot it using the same procedure. Repeat the same with all other Orbi satellites.
Once the entire Netgear Orbi system is power cycled, check if the blue light issue has been fixed. Get to the next hack if the blue light still stays on.
- Sync the Devices
Resync the Netgear Orbi router and the Orbi satellites now. Probably, the devices are not synced rightly, hence the blue light issue. Thus follow these steps:
- Plug in your Orbi router by inserting the power adapter into a well-working power socket.
- Likewise, turn the Orbi satellite on.
- Wait till the lights are stable on both devices.
- Now press the Sync button on the router.
- Similarly, press the Sync button on the satellite as well.
That’s it! The devices are synced. Has the blue light issue been resolved? No? Move further.
- Update Firmware
An obsolete firmware might actually be causing the issue with the Orbi system. Thus consider updating it will be the best option. To update the firmware do the Netgear Orbi login first to get to the Orbi admin dashboard. Further, do this:
- Click on Firmware Update under the Administration option.
- Now, click on Online Update.
- When you click on the Check button, it will check if the latest firmware version is available for update.
- Click on the Update All button, if new firmware is available.
- The firmware update will begin.
As your Netgear Orbi has the latest firmware installed the blue light should disappear. If it still stays on, then you have one final troubleshooting step.
- Reset Netgear Orbi
This is the final resort that should definitely fix this issue. Thus press the Reset button on the Orbi router and do the Orbi factory reset. This will delete the personalized settings from the device. Now reconfigure your Orbi system and sync the Orbi router and the satellite.
So we conclude our article about fixing Orbi blue light stuck issue. We hope that the aforementioned troubleshooting hacks have helped you do away with the Orbi blue light issue.