During the Netgear Orbi setup, you connect the satellites to the router. After the setup is done, the Orbi satellites take their input signals from the Orbi router. This means the satellites need to be properly connected to the router, then only you can access WiFi from the satellites. In case you are facing issues while getting the devices connected and the Orbi satellite, then this article will help you. After you apply the solutions provided here, Orbi satellite not connecting to the router will be a thing of the past. Read ahead to learn the solutions.
How to Fix Orbi Satellite that Can’t Connect to Router?
Power Cycle the Devices
Start the troubleshooting process by rebooting or power cycling the devices in the connection. Maybe some technical hiccups or glitches are stopping the connection from happening. Power cycling helps in fixing many issues. So power down the Orbi devices right away. You should also remove the power cables. Now, wait for some time and then power on the devices once again. Try connecting the satellites to the router.
The Devices Need to Be Placed Close Together
The distance separating the devices plays an important role here. In case the devices are placed far away from each other then how will they connect to each other since the communication between them won’t happen? Bringing them close to each other will help in such a scenario. So, unplug the Orbi satellite from its current socket and find another socket that is near the Orbi router. Plug it here and then see if they connect to each other now or not.
The Power Supply Has to Be Consistent
If any of the devices is not powered up completely, then also you will face connectivity issues. You should thus check the electricity supply to them. See to it that the power sockets in use are well working and are not damaged. Use alternative sockets to see if the issue is resolved. You can use a UPS if required to ensure a consistent power supply to the Netgear Orbi router and satellites.
Consider Making a LAN Connection
If the devices are not getting connected wirelessly, then you can go for a LAN connection between them. Cabled connections are also very reliable. Take hold of an Ethernet cable and then connect the router and the satellite using it.
Ensure a Stable Internet Connection
Just like the satellite takes its input signals from the Orbi router, the Orbi router takes in its input signals from the modem or the main gateway. Only if the router is connected properly to the modem, it will be able to provide signals to the satellite. So, check the connection between the two devices now. In case the cable is used to connect them then see to it that the cable is making a finger-tight connection. Replace the cable if necessary.
In case they are connected wirelessly, then place them closer to have a smooth signal transmission.
After you are done applying all the solutions if you are still struggling with the problem, then Orbi factory reset is the final resort that you should go for. Reset Orbi router and the satellites. Refer to the user manual to learn about the reset process. Now, set up Netgear Orbi once again from scratch.
The Final Note
Orbi satellite not connecting to the Orbi router is a common issue faced by many Orbi users. However, resolving the issue is very much possible if you give a shot at the hacks given in this post. We are anticipating that the connectivity issue is no longer troubling you now and the satellite and router are well connected. Get ready to enjoy a lag free internet access in all the nooks and crannies of your home.
Read more if you facing any problem about orbi satellite.