Tech Why My Netgear Extender Not Accepting Password?

Why My Netgear Extender Not Accepting Password?


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I want to access the Netgear Genie setup page but somehow the login password is not working. I remember it worked perfectly fine last time, but why is it giving me trouble now? Are you going through a similar situation? Please know that you are not alone. Plenty of Netgear extender users have faced this issue earlier. Though the situation is pretty frustrating, do you know what the good news is? It is easy to fix this issue with your Netgear range extender. Wondering how? Get every single detail in this troubleshooting guide.

Netgear Extender Not Accepting Password [Fixed]

  1. Verify Password

Are you using the correct Netgear admin password to access the Netgear admin dashboard? Isn’t it a probable situation that you are using some incorrect password while logging in to your extender? Of course, it is possible. This can happen if:

  • you changed the login password earlier and now you are trying to access the admin dashboard using the older password.

  • you are making typing errors while entering the password in the respective field on the login page.

  • the Caps Lock key on the keyboard is enabled by mistake and you are unaware of it.

  • you are entering the login password in the wrong field.

Now keeping the above points in mind and mending any errors that you are making, try accessing the Netgear login page to get to the Netgear Genie page.

Is it working now? No? Try other hacks mentioned further.

  1. Enter Correct Login Web Address

Perhaps you are using the correct login password, but you are using it on some other web page, which is why it isn’t working. Yes! It is possible either. Now have a look at the URL bar of the web browser and verify if it is the correct web address Making even a minor mistake in typing this URL will lead you to some other page. So, type the correct web address in the URL bar and not the search bar and once the login page opens up, enter the password to access the login page. If this is not working even now, then we suggest you try the next hack.

  1. Clear Out Cache

An accumulated cache in the browser may also stop you from accessing the login page sometimes. The cache is stored to help you load the web page easily the next time you open it. But the same cache can cause issues as well. So, head toward the browser’s settings and wipe out the cache, cookies as well as browsing history from the browser. This will help you get rid of the password issue.

  1. Update Web Browser

If you are still not able to access the Netgear extender setup page or the Netgear Genie page by logging in using the admin password, then try updating the web browser now. Looks like it is not updated lately. After updating the browser, if the password still not works, then try to log in to your Netgear range extender using some other web browser. If it still does not take you to the login page, then try the next hack in the list.

  1. Reboot Netgear Extender

Sometimes temporary glitches with the device also cause such issues. So, reboot your Netgear WiFi range extender now. Power it off by turning the power button off. Unplug it from the power socket. Plug it back after a while and turn it on. Now when the extender is restarted, see if the issue has been fixed or not. If you are still struggling with the password not working issue, then it is time to follow the final troubleshooting hack that is mentioned ahead.

  1. Reset Netgear Range Extender

By resetting the Netgear extender you delete every single customized info from it. This will restore the factory settings to it making the extender as good as a new one. You can reset your extender by pressing the Reset button on it. So, wait no further and locate the Reset button. As soon as you find it, push it. Now when it is restored to default factory settings, you need to go ahead and reconfigure it. You can take help from the user manual that you got along the device during the time of purchase. You will find the entire setup process mentioned in that clearly. While you are setting up your Netgear range extender this time, you need to use the default admin password. After the setup process is completed, make sure that you change the login password from the default to a customized one. Keep in mind to use a strong password.

Final Note

We put a full stop to our article about what to do when the Netgear range extender login password doesn’t work. We are very hopeful that the troubleshooting hacks provided above proved to be useful to you.


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